Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Liteguard, Inc. ("Liteguard," "we," "us," or "our"), a company based in New Jersey, United States, governing your access to and use of the Liteguard platform, SDKs, APIs, CLI tools, documentation, and any related services (collectively, the "Service").

By creating an account, clicking an acceptance button, or otherwise accessing or using the Service, you: (a) agree to these Terms on behalf of yourself and, if applicable, the organization you represent; and (b) represent that you have the authority to bind that organization to these Terms.

If you are using the Service on behalf of an organization, "you" refers to that organization. You must be at least 18 years old to use the Service.

2. Service Description

Liteguard provides a software-as-a-service platform that enables developers and engineering teams to embed feature gating, observability instrumentation, and security vulnerability response capabilities into their applications via a lightweight SDK.

The Service includes, but is not limited to:

• The Liteguard SDK and related client libraries for multiple programming languages
• The Liteguard CLI and auto-instrumentation tooling
• The Liteguard web dashboard for managing feature guards, viewing telemetry, and configuring security responses
• APIs for programmatic access to Liteguard functionality
• Real-time CVE intelligence and automated vulnerability response capabilities
• Documentation, support resources, and other materials provided alongside the Service

Liteguard reserves the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice, except where required otherwise by law or court order.

3. Accounts & Registration

3.1 Account Creation

To access most features of the Service, you must register for an account. You agree to provide accurate, complete, and current information during registration and to keep that information updated. You are responsible for all activity that occurs under your account.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account. You must notify us immediately at [email protected] if you suspect any unauthorized use of your account.

3.3 Organization Accounts

If you create an account on behalf of an organization, you may invite team members or collaborators. You are responsible for ensuring all users under your organization account comply with these Terms. Administrative users have the ability to manage access for other users within the organization.

4. Acceptable Use

4.1 Permitted Use

Subject to these Terms, Liteguard grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

4.2 Prohibited Conduct

You agree not to, and will not permit others to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
• Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service (except to the extent permitted by applicable law)
• Reproduce, modify, distribute, sell, resell, or sublicense the Service or any portion thereof without our prior written consent
• Use the Service to transmit any malware, spyware, viruses, or other malicious code
• Attempt to gain unauthorized access to any portion of the Service or any related systems or networks
• Interfere with or disrupt the integrity or performance of the Service
• Scrape, crawl, or spider any page, data, or content of the Service beyond what is necessary for normal API usage
• Use the Service to build a competitive product or service, or to benchmark the Service for public disclosure without our prior written consent
• Remove, obscure, or alter any proprietary rights notices within the Service

4.3 Fair Use & Rate Limits

Your use of the Service is subject to usage limits described in your subscription plan. Liteguard may throttle or suspend access if your usage materially exceeds these limits or negatively affects the Service experience for other customers.

5. Intellectual Property

5.1 Liteguard IP

The Service, including its underlying software, algorithms, design, trademarks, and all related intellectual property, is and remains the exclusive property of Liteguard, Inc. and its licensors. These Terms do not grant you any ownership interest in the Service.

5.2 Feedback

If you submit ideas, suggestions, or feedback regarding the Service ("Feedback"), you grant Liteguard a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and exploit that Feedback for any purpose without restriction or compensation to you.

5.3 Open Source Components

Portions of the Liteguard SDK may be made available as open source software under separate license terms. These Terms do not supersede any open source license that applies to those components.

6. Customer Data

6.1 Your Data

You retain all ownership rights to any data, content, or information you submit to or collect through the Service ("Customer Data"). You grant Liteguard a limited license to process and store Customer Data solely as necessary to provide the Service.

6.2 Data Processing

Liteguard processes Customer Data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described therein.

6.3 Telemetry & Aggregated Data

Liteguard may collect aggregated, anonymized usage and performance data derived from your use of the Service. This data does not identify you or your users and may be used to improve the Service, produce benchmarks, and publish industry reports.

6.4 Data Security

Liteguard implements commercially reasonable administrative, technical, and physical safeguards to protect Customer Data. However, no security system is impenetrable and we cannot guarantee absolute security of data transmitted over the internet.

7. Fees & Payment

7.1 Subscription Plans

Certain features of the Service require a paid subscription. Applicable fees are described on our pricing page or in a mutually executed order form. All fees are quoted in U.S. dollars unless otherwise stated.

7.2 Billing & Renewal

Subscription fees are billed in advance on the billing cycle stated at purchase (monthly or annual). Subscriptions automatically renew unless cancelled before the renewal date. You authorize us to charge your payment method on file for each renewal period.

7.3 Taxes

Fees do not include applicable taxes. You are responsible for paying all taxes, levies, or duties imposed by taxing authorities based on your use of the Service, excluding taxes based on Liteguard's net income.

7.4 Refunds

Except as required by applicable law, all fees are non-refundable. If you cancel a subscription, you retain access to paid features through the end of your current billing period.

7.5 Free Tier & Trials

Liteguard may offer a free tier or trial period at its discretion. Liteguard reserves the right to modify or terminate free tiers at any time with reasonable notice.

8. Confidentiality

Each party may receive confidential or proprietary information ("Confidential Information") from the other in connection with the Service. Each party agrees to: (a) hold Confidential Information in strict confidence using at least the same degree of care it uses for its own confidential information (and no less than reasonable care); (b) not disclose Confidential Information to any third party without the disclosing party's prior written consent; and (c) use Confidential Information only as necessary to fulfill obligations under these Terms.

Confidential Information does not include information that is or becomes publicly available through no fault of the receiving party, independently developed without use of the disclosing party's Confidential Information, or required to be disclosed by law (provided reasonable notice is given to the disclosing party where legally permissible).

9. Warranties & Disclaimers

9.1 Mutual Warranties

Each party represents and warrants that it has the legal authority to enter into these Terms and that doing so does not violate any other agreement to which it is a party.

9.2 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LITEGUARD EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

LITEGUARD DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR (C) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS. SECURITY FEATURES, INCLUDING VULNERABILITY RESPONSE CAPABILITIES, ARE PROVIDED AS SUPPLEMENTARY TOOLS AND DO NOT CONSTITUTE A GUARANTEE THAT YOUR APPLICATION WILL BE FREE FROM SECURITY VULNERABILITIES OR BREACHES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LITEGUARD, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF LITEGUARD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL LITEGUARD'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE FEES PAID BY YOU TO LITEGUARD IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless Liteguard and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service in violation of these Terms; (b) your violation of any applicable law or third-party right; or (c) any Customer Data you submit to the Service that infringes, misappropriates, or violates any third-party right.

Liteguard reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with Liteguard's defense of that claim.

12. Termination

12.1 Termination by You

You may cancel your account at any time through your account settings or by contacting [email protected]. Cancellation takes effect at the end of the current billing period for paid subscriptions.

12.2 Termination by Liteguard

Liteguard may suspend or terminate your access to the Service immediately, without prior notice, if: (a) you materially breach these Terms and fail to cure such breach within 10 days of written notice; (b) you engage in conduct that poses a security risk to the Service or other users; (c) required to do so by law; or (d) continued provision of the Service becomes commercially impractical.

12.3 Effect of Termination

Upon termination: (a) all rights granted to you under these Terms immediately cease; (b) you must discontinue all use of the Service; and (c) Liteguard may delete your Customer Data in accordance with its data retention policies. Sections that by their nature should survive termination (including but not limited to intellectual property, indemnification, limitation of liability, and governing law) will survive.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in New Jersey for the resolution of any disputes arising under these Terms.

Before initiating any legal action, each party agrees to attempt to resolve disputes informally by providing written notice to the other party describing the dispute. The parties will attempt in good faith to negotiate a resolution within 30 days of such notice.

14. Changes to Terms

Liteguard may modify these Terms from time to time. We will provide notice of material changes by: (a) posting a notice on the Service; (b) sending an email to the address associated with your account; or (c) updating the "Last updated" date at the top of this page. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

If you do not agree to the modified Terms, you must stop using the Service and cancel your account.

15. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Website: https://liteguard.io